Seeking Harmony's Privacy Policy

This Privacy Policy will govern how Seeking Harmony will manage your personal information.

How and why do we collect your personal information?

We may collect personal information about you, which may include:

names;
contact details;
date of birth;
demographic information;
occupation or job title.

The primary purpose for which we collect information about you is to enable us to perform our business activities and functions.

The information that we collect will vary depending on the nature of our interaction with you. For example, you may:

submit a contact form via one of our websites;
place an order with us;
share your personal information during a visit from one of our sales representatives;

It is our usual practice to collect personal information directly from you. However, we may also obtain personal information from commercially available contact lists or publicly available sources where we are satisfied that you have consented to such collection or would reasonably expect us to collect your personal information in that way.

We will generally only use your personal information for the purpose for which it was collected, which may include:

to provide you with goods or services requested by you;
to maintain records of enquiries and complaints relating to our products;
to provide you with secure access to our websites;
to send you information about Seeking Harmony South Africa’s products or therapeutic areas that may be of interest to you;
to supply you with samples of Seeking Harmony South Africa products;
to schedule appointments
to process payments and carry out other business functions;
to investigate complaints;
to comply with any law.

If we cannot collect your personal information then we may not be able to provide you with information, goods or services that you have requested.

Disclosure of your Personal Information

We may share your personal information with companies within the Seeking Harmony South Africa , third parties engaged by us, or our business partners, to assist us to provide information, goods or services to you. Such third parties or business partners may include:

distributors of our products;
logistics providers;
hosting, data storage or archiving service providers, payment processing and debt collection services;
professional advisors;

Non-Personal Information

You acknowledge and agree that we are free to use and publish any information that you provide to us or post on our websites (on a non-confidential basis).

Use of cookies

Our websites use “cookie” technology to obtain non-personal information from online visitors, and also to provide registered visitors with the best possible personalised online experience. If you don’t want cookies, you can set your computer to warn you each time a cookie is being sent and to turn off all cookies through your browser.

Third party websites

Websites that we operate may contain links to websites operated by third parties. We are not responsible for the content or policies of websites operated by third parties.

Sometimes we use third party platforms to deliver information or services to you. Such sites may have their own Privacy Policy, which you will need to review separately.

Data security

We maintain physical, technical and organisational measures to protect your personal information against misuse, interference and loss, and from unauthorised access, modification or disclosure. We also use every effort to ensure that third parties who work with us also protect your personal information. Where we no longer require the personal information for the purpose for which it was obtained, we will take reasonable steps to delete the information and or ensure it is de-identified (as reasonable in the circumstances).

Changes to this Policy

We may modify this Policy at any time and all modifications will be effective immediately upon our posting of the modifications on this site.